DTF™ Pro

Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect? We may require you to provide us with certain personally identifiable information, including but not limited to: Your name, phone number, postal address, and email.

How do we collect your data? You directly provide DTF Pro ™ with most of the data we collect. We collect data and process data when you:

• Register an online account or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Voluntarily sign up for our newsletter, send us a message through our ‘contact us’ page, request technical support, product inquiries and product registrations.
• Use or view our website via your browser’s cookies.

How will we use your data? DTF Pro ™ collects your data so that we can:

• Use your email to contact you in order to share information about our products, services and offers we think you might like.
• Manage your account and process orders.

When DTF Pro ™ processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data? DTF Pro ™ securely stores your data at Microsoft Dynamics Business Central on the Microsoft Cloud. DTF Pro ™ will keep your personal information indefinitely.

Marketing. DTF Pro ™ would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

• You have the right at any time to stop DTF Pro ™ from contacting you for marketing purposes or giving your data to other members of the DTF Pro ™ group.

What are your data protection rights? DTF Pro ™ would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

• The right to access. You have the right to request DTF Pro ™ for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification. You have the right to request that DTF Pro ™ correct any information you believe is inaccurate. You also have the right to request DTF Pro ™ to complete information you believe is incomplete.
• The right to erasure. You have the right to request that DTF Pro ™ erase your personal data, under certain conditions.
• The right to restrict processing. You have the right to request that DTF Pro ™ restrict the processing of your personal data, under certain conditions.
• The right to data portability. You have the right to request that DTF Pro ™ transfer the data that we have collected to another organization, or directly to you, under certain conditions.

What are cookies? Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit https://allaboutcookies.org/

How do we use cookies? DTF Pro ™ uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• Provide you with information on other products and services based on your website interests

What types of cookies do we use? Our website uses:

• Functionality – DTF Pro ™ uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – DTF Pro ™ uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address. DTF Pro ™ sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage your cookies. You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites. The DTF Pro ™ website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy. DTF Pro ™ keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on May 15th, 2025.

How to contact us. If you have any questions about DTF Pro’s ™ privacy policy, the data we hold, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

• Email us at: sales@dtfpro.com
• Call us: 1-631-397-2300

Return Policy

DTF Pro ™ reserves the right to refuse any returns with an “All sales are final” policy. However, as an Original Equipment Manufacturer, we have on-premises, experienced technical staff and supportive sales representatives who are readily available to assist with your needs.