Shipping
USA Customers
ECONOMY SHIPPING: FREE ON QUALIFYING ORDERS OVER $100
Qualifying orers to contiguous US States ship FREE on orders over $100 (includes PPE supplies, and DTGPRO branded consumables such as ink and paper).
OEM items and heavy items are excluded from Free Shipping. OEM means "Original Equipment Manufacturer" items, and OEM items include printers as well as other equipment, and OEM branded supplies such as Kodak, iColor or Dupont.
Orders to non-contiguous US States (HI, AK, APO, PR, Guam) or those that do not qualify for free shipping enjoy low shipping rates starting at just $4.95 per order and are discounted from the actual rates.
EXPEDITED SHIPPING OPTIONS
The following expedited shipping options are also available at discounted rates:
- 1 Business Day Delivery
- 1 Day Delivery (includes Saturday)
- 2 Business Days Delivery
- 3 Business Days Delivery
NOTES:
- Shipping times are in addition to any processing or production times. Due to high demand for machines and equipment, most of our equipment at this time requires a lead time for production
- Business days are M-F and start counting from the date that the carrier receives the parcel (for orders received by 3pm EST (12pm PST), we hand off most parcels to the carrier on the same day)
International Customers
Our orders ship from the USA. We ship to most countries, and our shipping rates are discounted from the actual rates.
Select your country at checkout, and select from the following options:
On average, 7-14 business days to most countries.
Includes guaranteed proof of processing and limited tracking (may only track to destination country borders).
PRIORITY SHIPPING
On average, 5-10 business days to most countries.
Includes guaranteed proof of processing and limited tracking (may only track to destination country borders).
URGENT SHIPPING
On average, 2-8 business days to most countries.
Includes guaranteed proof of processing and comprehensive tracking.
NOTES:
- Shipping times are in addition to any processing or production times. Due to high demand for machines and equipment, some equipment requires a lead time for production
- Business days are M-F and start counting from the date that the carrier receives the parcel (for orders received by 3pm EST (12pm PST), we hand off most parcels to the carrier on the same day)
- We do not collect taxes for international locations since we are shipping out of California, USA. Customers outside the USA are responsible for any duties or tax related charges assessed by Customs in your country, and we are not responsible for any delays at Customs
